Refund Policy


Due to a strict no return or refund policy and to ensure a 100% Customer satisfaction, standard quality checks are implemented and photos of your purchased love doll can be emailed to you for confirmation before shipment on request. A video can also be sent for all Intimate Movement Sex Dolls. 

Due to hygiene risks and business policy we are unable to accept refunds or returns. 

Once your item has been unboxed and handled the item will be deemed as used. 

In the unlikely event, you suspect transit damage when you receive your doll, please take a photo immediately and forward to us, DO NOT unwrap the doll or take from original box packaging. We can then investigate further with the courier and issue a replacement or repair.